Reinvent Customer Support
Reveal, Measure and Analyze PLM Data
Drive Part Reuse, Make or Buy Process and Enforce Standardization
EXALEAD reveals the hidden information intelligence needed to understand, participate, and act.
EXALEAD enables organizations to gather, align and enrich Big Data—whether internal or external, structured or unstructured, simple or complex—and to deliver that information the way users want to receive it. Our solutions transform large volumes of heterogeneous, multi-source data into meaningful, real-time information intelligence to help users improve business processes and gain competitive advantage.
Compile, analyze and uncover the value of “product-generated” data, combined with customer information and aggregated data found in any systems that may be used during product support and operations, creating new services and enhancing competitiveness and customer satisfaction.
Sourcing & Standardization Intelligence applications allow users to regroup and classify similar parts together, compare them side by side and select the preferred part for reuse. Relying on past information, the applications reveal knowledge for Sourcing and Procurement to optimize their orders. Because the reuse preference order of searched parts is embedded in their tool of choice, designers are driven to reuse more parts than ever.